Click Fraud Protection

Meet the Team

Executive Team

David Knezevich - Managing Director & CEO
David has been in IT industry for 11 years. He has B.S. in Computer Science from University of Educational Sciences from Belgrade, Serbia. David also holds following certifications: Microsoft Certified System Administrator (MSCA), CompTIA A+, CompTIA Network+, CompTIA Security+ and VMware Certified Professional 5 - Data Center Virtualization (VCP5-DCV). Prior to joining EOX, David has been working for Telx as Senior Engineer and Data Center Virtualization architect.
Expertise: Professional Selling
Hometown: Belgrade, Yugoslavia
First Job: System Administrator
Education and Training: BS in Computer Science
Number of Computers at Home: 7
Year Joined: 2011
Hobbies: Tinkering with Technology
Fuel: Medium Rare Steak
Favorite thing about EOX: Everything
Recharging zone: Hammock in my garden
Apps I can't live without: Loan Calculator
Tech tip: Root your Android and install Adblock. You'll thank me latter.
Ana Knezevich
Ana got her BS in International Business, and BS in Business Administration and Management from Eafit University located in Medellín, Colombia. She worked with large businesses in Colombia before emigrating to US. Here she filled General Manager Role working in the medical industry before being begged by her husband to join him at EOX and help with running the company. Today, she manages most large projects for the company and is in charge of taking care of most vital business operations.
Expertise: Business Administration and Management
Hometown: Bogota, Colombia
First Job: Accountant assistant
Education and Training: BS in International Trade and Administration, IT Management
Number of Computers at Home: 7
Year Joined: 2011
Hobbies: Listening audio books, cooking, hiking the Everglades
Fuel: Colombian coffee
Favorite thing about EOX: The fact that we work together, to grow together, and be better together.
Recharging zone: In the recliner, watching movies with a glass a wine, and my best friend
Apps I can't live without: Reddit, OverDrive
Tech tip: Apps like speed dial in your desktop to your most used sites and organizing your cell phone apps will save you tons of time
Ciera Cole
"Dream as if you'll live forever. Live as if you'll die today." -James Dean
Expertise: Client Relations
Hometown: Los Angeles, California
First Job: Forever 21: XXI
Education and Training: Baylor University - BBA, Marketing, International Business & SMU-MBA Candidate
Number of Computers at Home: 2
Hobbies: Traveling & Playing Golf
Fuel: Sushi & Cookie Dough
Favorite thing about EOX: Everyone is extremely welcoming and we all love what we do.
Recharging zone: Having Brunch in Uptown
Apps I can't live without: Instagram & Twitter
Tech tip: When using Apple products, drain the battery completely at least once a month to preserve its future battery life.
Greg Alvey
“Those who cannot remember the past are condemned to repeat it." -Unknown
Expertise: Macintosh, DNS, Microsoft Windows & Customer Service
Hometown: Louisville, KY
First Job: Wendy's
Education and Training: M.C.S.E.
Number of Computers at Home: 8
Hobbies: Spending time with my family and friends and being a Den Leader for the Cub Scouts.
Fuel: Almonds
Favorite thing about EOX: I love meeting new clients.
Recharging zone: Getting out of town to go camping.
Apps I can't live without: Google Maps
Tech tip: Even your iPhone needs an occasional restart.
Jonathan Blakey
"Leadership is getting people who don't like you to do what you want." -Unknown
Expertise: Being Strategic & Detail Oriented
Hometown: Plano, Texas
First Job: Foundation Repair Crew
Education and Training: Dallas Baptist University-Management Information Systems
Number of Computers at Home: 3
Hobbies: Running & Playing the Piano
Fuel: PopTarts
Favorite thing about EOX: The Keurig. Also, the ability to grow within a flexible company.
Recharging zone: The Harbor at Rockwall
Apps I can't live without: Evernote
Tech tip: Before calling tech support, try rebooting your computer to solve the problem.
Karen Wong
“Gratitude can transform common days into thanksgivings, turn routine jobs into joy, and change ordinary opportunities into blessings.” – William Arthur Ward
Hometown: Hong Kong
First Job: Special Projects at a law firm
Education and Training: BA in Arts & Technology
Number of Computers at Home: 4
Hobbies: Music, food, and designing anything
Fuel: Eggs
Favorite thing about EOX: The culture and vibe
Recharging zone: Anything that involves food and sleep
Apps I can't live without: Mint
Tech tip: Don’t look like an idiot. Make sure it’s plugged in before you call for help.
Ken Nix
“Suddenly I found myself floating through a tunnel toward a bright light and then somebody pressed the restart button and I came back.”
Hometown: Rockwall, Texas
First Job: Bus boy
Education and Training: BS English Literature – Heritage Christian University, Microsoft Certifications – MCP, MCSA, MCSE, CompTIA, Security +
Number of Computers at Home: 6
Hobbies: Hunting, golf and fishing
Fuel: Starbucks
Favorite thing about EOX: Challenges
Recharging zone: The first drive in the fairway on a brisk clear morning
Apps I can't live without: The one I am not aware of yet
Tech tip: CTRL+Z
Kina Blanton
The best way to predict the future is to create it."
Hometown: Mesquite, Texas
First Job: Grocery Store Bakery
Education and Training: Eastfield Community College
Number of Computers at Home: 3
Hobbies: Motorcycling, distance running
Fuel: Coffee and Cheez its… but not together!
Favorite thing about EOX: The energetic atmosphere and the sense of teamwork
Recharging zone: Riding the backroads on my Harley
Apps I can't live without: Google and Facebook
Tech tip: Set your iPhone to airplane mode for faster charging
Lori Chaney
"After all, tomorrow is another day." -Gone With The Wind
Expertise: Customer Service
Hometown: Paducah, Texas
First Job: Photography Assistant at Olan Mills
Education and Training: Brookhaven Community College: Major-Early Childhood Education, Minor-Business
Number of Computers at Home: 4
Hobbies: Horseback Riding
Fuel: Strawberries
Favorite thing about EOX: We Are Extremely Family Oriented
Recharging zone: My hometown
Apps I can't live without: Amazon
Tracy Crick
"Child, you have to learn to see things in the right proportions. Learn to see great things great and small things small." -Corrie Ten Boom
Expertise: Multitasking & Making Schedules
Hometown: Ponca City, Oklahoma
First Job: Waitress at Tasty Freeze
Number of Computers at Home: 1
Hobbies: Reading, Sketching, & Gardening
Fuel: Ice Cream
Favorite thing about EOX: The People and the Fact That I Love What I Do
Recharging zone: Dallas Arboretum
Apps I can't live without: The Camera
Abigail Ruiz
"The important thing is not to stop questioning. Curiosity has its own reason for existing." - Albert Einstein
Expertise: Customer Service, Social Media
Hometown: San Salvador, El Salvador
First Job: Night Receptionist at the Hilton Hotel
Education and Training: International Relations
Number of Computers at Home: 3
Year Joined: 2015
Hobbies: Answer questions on Quora, feeding birds at the park.
Fuel: Coffee, Frozen Yogurt
Favorite thing about EOX: The fact that we REALLY work as a team.
Recharging zone: I'm always charged. Bzzzzzzt!
Apps I can't live without: Google Drive, Spotify
Tech tip: When working on Photoshop, save images for web, instead of saving as JPEG. It looks 100 times better on screen!

 

Suppport Desk

Chadrick Lipscomb
"If it ain’t broke, don’t fix it."
Expertise: Hardware Replacement, Managing, Troubleshooting and Networking Hardware
Hometown: Paris, Texas
First Job: Taco Bell
Education and Training: CCNA, CompTIA Network+, CompTIA A+, CompTIA Mobility+, CompTIA Security+, MTA Networking Fundamentals, MTA Server Fundamentals, MTA Operating Systems Fundamentals, MTA Windows 7, Ethical Hacker
Number of Computers at Home: 4
Hobbies: Music, Bowling, Dominos and Card Games
Fuel: Lays Chips
Favorite thing about EOX: My Co-Workers
Recharging zone: Main Event, I love to bowl.
Apps I can't live without: Google Maps
Tech tip: Having a 16GB or better MicroSD card saves memory on your phone when you move your larger apps to the card.
Colby Hess
"What can I do to make your life easier?"
Expertise: Linux, Mac, & Windows
Hometown: Tulsa, Oklahoma
First Job: The Chocolate Chip Cookie Factory
Education and Training: Dell Equalogic & Sonic Wall Technical
Number of Computers at Home: 12
Hobbies: Photography
Fuel: Anything Hostess & Oatmeal Cream Pies
Favorite thing about EOX: You never have the same day twice, unlike in Groundhog Day.
Recharging zone: Shooting pictures in the DFW area.
Apps I can't live without: NMAP
Tech tip: Mac Keyboard Shortcuts: Command C: Copy Command V: Paste Command Z: Undo Z4: Dropbox Screen
David Zoch
"Can't Stop Won't Stop"
Expertise: Software & Hardware Support
Hometown: Garland, Texas
First Job: Verizon Wireless
Education and Training: Associates of Science
Number of Computers at Home: 4
Hobbies: PC Gaming & Audiophile
Fuel: Cashews
Favorite thing about EOX: Having Supportive Co-Workers
Recharging zone: Record Hunting in Dallas
Apps I can't live without: Spotify
Tech tip: Windows Keys + Arrow Keys help manage your windows
Eric L. Hoffman
“If it is to be it is up to me.” – William H. Johnsen
Hometown: Native Texan! Dallas born, Dallas raised.
First Job: Blockbuster Video
Education and Training: BS Business Administration, Organizational Communication
Number of Computers at Home: 3
Hobbies: Painting, table top/board games, computer games, hunting, and fishing
Fuel: Homemade beef jerky
Favorite thing about EOX: The people! Everyone here is fantastic and excited about coming to work. That energy makes a huge difference.
Recharging zone: Live shows at small/mid-sized venues
Apps I can't live without: Google Drive
Tech tip: Have you tried turning it on and off again?
Joseph Burt
“If touching one person’s life is a good thing, then touching a thousand people’s lives must be great.”
Expertise: Social media management
Hometown: North Texas
First Job: Cashier at Super One Foods
Number of Computers at Home: 5
Hobbies: Music
Fuel: Zapps Voodoo Chips
Favorite thing about EOX: The comedy provided by the other engineers
Recharging zone: Live music in Deep Ellum
Apps I can't live without: SeatGeek
Tech tip: Have you restarted the machine?
Lauren McMinn
“That which does not kill you makes you stronger”
Hometown: Garland, Texas
First Job: Swim Instructor
Education and Training: BA from UTD, Microsoft Office Specialist 2013, Security +
Number of Computers at Home: 8
Hobbies: Creative writing, crocheting, scrapbooking, video games, cats
Fuel: Chocolate chip cookies
Favorite thing about EOX: The variety of experiences available and having something new to learn every day.
Recharging zone: Walking around Dallas Arboretum and take pictures
Apps I can't live without: Moon+ Reader Pro
Tech tip: Reboot and repent
Nwan Achonwa
"We cannot solve our problems with the same thinking we used when we created them." -Albert Einstein
Expertise: WiFi & Networking
Hometown: Nigeria & Houston
First Job: Movie Theatre
Education and Training: North Lake Junior College; A+, CCNA Certifications
Number of Computers at Home: 11
Hobbies: Downloading games, Xbox & Playing Banana Grams
Fuel: Tortilla Chips & Spinach Dip or Chicken 'n Waffles
Favorite thing about EOX: Definitely the atmosphere, it's so cool!
Recharging zone: Mountain Biking
Tech tip: Disable auto-play on USBs.
Tiana Ware
"Knowing is half the battle." -Unknown
Expertise: Client Relations & Customer Service
Hometown: Chicago, Illinois
First Job: CVS Pharmacy - Customer Associate
Education and Training: Payroll Certified
Number of Computers at Home: 2
Hobbies: Reading, Fishing & Traveling
Fuel: Avocado & Tomato
Favorite thing about EOX: They accepted my individuality.
Recharging zone: Finding new restaurants
Apps I can't live without: Pandora
Tech tip: Clear your cache at all times, your phone is a computer.
Zach Eshelman
“All our dreams can come true, if we have the courage to pursue them.” – Walt Disney
Expertise: Macs, Windows Servers, Switches, Firewalls
Hometown: Fremont, CA
First Job: Grounds Maintenance for Fremont Christian School
Education and Training: BBA Finance & Investments
Hobbies: Off-Roading, Hunting, Wakeboarding, ATV Riding
Fuel: Sunflower Seeds
Favorite thing about EOX: The friendly environment and employees
Recharging zone: Hydrous Wake Park in Allen
Apps I can't live without: Aside from IG and FB, probably Dropbox and RD Client
Tech tip: Get out of the habit of using the same password for everything

 

Field Service

Dave Ngo
"In life there must be balance. Without balance, eventually we will falter." -Unknown
Hometown: Vietnam & Southern California
First Job: Game Operator at Chuck E Cheese
Education and Training: San Louis Obispo, Cal Poly - Computer Information Systems; MCSE & MCSA Certified
Number of Computers at Home: 2
Hobbies: Enjoying time with my family.
Fuel: Pistachio Ice Cream
Favorite thing about EOX: I love the management and the diversity in both the company and the job itself. Roland is everything I've been looking for in a company.
Recharging zone: Attending Family Gatherings
Apps I can't live without: Google Maps
Tech tip: Don't open unknown e-mails that you receive, they may be viruses.
James Wood
Just Do It. -Nike
Expertise: Troubleshooting
Hometown: Houston, Texas
First Job: System Builder at Chipsmart
Number of Computers at Home: 12
Hobbies: Movies
Fuel: Fig Newtons
Favorite thing about EOX: The great people who work here
Recharging zone: Astroworld
Apps I can't live without: Fandango
Tech tip: Use CCleaner and defrag regularly.
Karl Clark
"Don't let the computer know you are in a hurry."
Expertise: Prioritizing Tasks
Hometown: Garland, Texas
First Job: Chandlers Landing, Rockwall
Education and Training: Associates in CIS, MCSE, ITIL Foundations.
Number of Computers at Home: 6
Hobbies: Motorcycling
Fuel: Pretzels
Favorite thing about EOX: The Variety of Customers
Recharging zone: People Watching at My Local Coffee Shop
Apps I can't live without: Craigslist
Tech tip: Change your background from its original image.
Marcus Kelly
Let's go to work.
Expertise: Electronics
Hometown: Brooklyn, NY
First Job: Roy Rogers
Education and Training: A+ Network & MCP Certified
Number of Computers at Home: 3
Hobbies: Computer Repair
Fuel: VI Shakes
Favorite thing about EOX: I love the people.
Recharging zone: Swing Dancing
Apps I can't live without: VI Net Pro
Tech tip: The Samsung Note is good for your eyes.
Felipe Henao
"Quote? I don't have a favorite quote. Man, I am on the phone, can't talk to you now." - Phillipe Henao
Expertise: Networking
Hometown: Bogota, Colombia
First Job: Server at Hard Rock casino
Education and Training: CompTIA, A+, Network+, and EOX University of Everything
Number of Computers at Home: 3
Year Joined: 2012
Hobbies: Playing in a Band, Video Games, Soccer
Fuel: Chocolate
Favorite thing about EOX: Learning potential is astronomical.
Recharging zone: Bed
Apps I can't live without: Reddit
Tech tip: Don't click where it says, "click here for a prize", you'll make me work.
Phil Edmonds
Live Free
Expertise: Computer Hardware & Repair
Hometown: Houston, Texas
First Job: Pizza Inn
Education and Training: Electronic Engineering
Number of Computers at Home: 7
Hobbies: Deep Sea Fishing
Fuel: I just love food.
Favorite thing about EOX: The People, Learning & the Environment
Recharging zone: Being Outdoors
Apps I can't live without: Words With Friends and ConnectWise
Ray Williams
Ride like it's stolen!
Expertise: Hardware
Hometown: Lubbock, Texas
First Job: Roofer
Education and Training: DCSE
Number of Computers at Home: 6
Hobbies: Motorcycling, Quad Riding, & Mechanical Tinkering
Fuel: Cereal
Favorite thing about EOX: My favorite aspect is the team; everyone works to help get the job done.
Recharging zone: Spending time with the family at all of the parks, lakes, pools and camping areas.
Apps I can't live without: Google Maps, Advanced Task Killer & Team Viewer
Tech tip: Password protect everything with a strong password. You never know when your belonging may be lost or stolen.

 

NOC Services

Joe Parr
"Do or do not, there is no try." -Yoda
Expertise: Software/Hardware Support (including but not limited to Windows/Linux and all associated)
Hometown: El Paso, Texas
First Job: McDonalds
Number of Computers at Home: 7
Hobbies: Comic Books, Movies, Tinkering With Computers & Music
Fuel: Cheddar & Sour Cream Chips
Favorite thing about EOX: The environment is one of family and is very welcoming. There is also a lot of collective knowledge.
Recharging zone: Pete's Dueling Piano Bar
Apps I can't live without: iReddit & Facebook
Tech tip: Always have a Malware cleaner installed on your PC.
Josh Armstrong
"Getting information off the internet is like taking a drink from a fire hydrant." -Mitchell Kapor
Expertise: Networking, Desktop Support, & Windows Server
Hometown: Bismark, North Dakota
First Job: CiCi's Pizza
Education and Training: Collin County Community College; A+ & Network+ Certified
Number of Computers at Home: 3
Hobbies: Hanging out at home
Fuel: Cherry cokes
Favorite thing about EOX: It is such a friendly place.
Recharging zone: Top Golf
Apps I can't live without: Any Internet Browser
Tech tip: Keep it simple, it will work better
Luke Glover
"No one is going to hand me success. I must go and get it myself. That's why I'm here. To dominate. To conquer. Both the world and myself." - Unknown
Expertise: Concentration, Dogged Determination & Knife Sharpening
Hometown: Texas
First Job: Movie Theatre
Education and Training: Central Texas- Business Administration; Linux & Dell Certified
Number of Computers at Home: 11
Hobbies: Building Things
Fuel: Cheetos & Ritz Crackers
Favorite thing about EOX: The People & "The Club House"
Recharging zone: Water Skiing at the Lake
Apps I can't live without: Spotify
Tech tip: Read your error messages. They typically tell you what's going on and how to fix the problem.
Sage Driskell
Hometown: Dallas, Texas
First Job: Intern at University of North Texas Computational Chemistry Lab
Education and Training: BA – Chinese Language and Linguistics
Number of Computers at Home: 5
Hobbies: Music, Exercise, Computers
Favorite thing about EOX: Ability to experience a wider array of technology at a larger scale than most anywhere else
Apps I can't live without: EN <> ZH Dictionary
Tech tip: How to make a Windows PC better: Step 1: Install Linux

 

Project Team

Favio Gutierrez
"Life is like a box of chocolates. You never know what you're gonna get" - Forrest Gump (Movie quote)
Expertise: Network Administration
Hometown: Managua, Nicaragua
First Job: System Administrator
Education and Training: BS in Electronics Engineering and Telecommunications
Number of Computers at Home: 4
Year Joined: 2016
Hobbies: Playing online games on PS4
Fuel: Pork Roast beef and coffee
Favorite thing about EOX: Everything, it’s better than working for Google
Recharging zone: Gamer chair in my mancave
Apps I can't live without: Whatsapp
Tech tip: Install FVD Speed Dial on Chrome, will save you time.
Bob Bonner
Reboot!
Expertise: Servers, Networking, Cisco Firewalls, Desktop Support, Troubleshooting and Security
Hometown: Munich, Germany
First Job: Air Force
Education and Training: MCSE, MCSA, CCAI, A+, Security+, Project+, Security Analyst, Web Design, CNE3, CNE4.x, CNE5.x, MCI, CNI, MCNI and MCNE
Number of Computers at Home: 12
Hobbies: Reading, Music, Taking Certification Tests and Night Photography
Fuel: Snickers & Starbucks
Favorite thing about EOX: The "geek" brotherhood and sharing knowledge
Recharging zone: Watching the Rangers at AT&T Stadium
Apps I can't live without: GPS
Tech tip: Reboot it!
James Young
“640K ought to be enough for anybody.” -Bill Gates
Expertise: Trouble Shooting & Staying Persistent
Hometown: Wyllie, Texas
First Job: Little Caesars
Education and Training: A+, MCP (2000, 2003, 2008), MCTS 2008
Number of Computers at Home: 5
Hobbies: Being a rock 'n roll musician & playing the bass
Fuel: Tortilla chips and salsa
Favorite thing about EOX: The atmosphere, great management, and the fact that it feels good resolving people's tech problems.
Recharging zone: The State Fair
Apps I can't live without: Weather Radar
Tech tip: Don't turn your computers off at night. It is better to keep them on in order to run your antiviruses
Milo Brown
Catch 22 is true!
Expertise: Understanding the core relationship in a technology and being able to figure out how the rest of it corresponds.
Hometown: Washington D.C.
First Job: McDonalds
Education and Training: Duke University- Mathematics
Number of Computers at Home: 6
Hobbies: Family
Fuel: Ruffles Potato Chips
Favorite thing about EOX: The Variety of Projects & Working with Knowledgeable/Challenging People
Recharging zone: Herrera's Cafe
Apps I can't live without: Google Maps & ESPN Score Center
Tech tip: Disconnected network drives may actually still be connected.
Roshan Ghimire
“You only live once, but if you do right, once is enough” – Mae West
Expertise: Bachelor of IT (Networking)
Hometown: Nepal
First Job: Help Desk Technician
Number of Computers at Home: 4
Hobbies: Cricket
Fuel: Doritos with Salsa
Favorite thing about EOX: Everyone is so helpful
Apps I can't live without: XE
Tech tip: Just google it